About Us
 
Services
Our People
Corporate Practices
Associate Companies

 
Services
Mercury Travels is a one-stop shop that offers the complete range of travel related services including:

Business Travel Services: Mercury Travels manages the travel budgets of several large domestic and global companies. The company aims to assist in managing, controlling and reducing the corporates' travel expenses. To this end, Mercury Travels uses a consultative approach with corporate customers to ensure they derive maximum value out of their travel spends. This is undertaken through a detailed analysis of the coporates' travel related requirements, agreeing travel processes and service levels, undertaking better buying initiatives and thus devising a Corporate Travel Value Proposition that meets the corporate needs. Mercury Travels provides complete travel services which includes ticketing, transportation, hotel reservation, foreign exchange, travel insurance, passport and visa assistance, airport services etc. The company also has a robust data management and payment process for customer ease.

Meetings, Conferences & Incentive Management: Mercury Travels actively organizes Meetings, Incentive Tours, Conferences, Conventions and other events, both in India and overseas. The company has a special cell that exclusively focuses on MICE and handles the programs of large and medium corporates.

Foreign Exchange Services: Mercury Travel is licensed by the Reserve Bank of India as an Authorised Dealer to provide foreign exchange services for persons travelling overseas on leisure and business and to provide encashment services for inbound travellers in India. The range of foreign exchange products includes Foreign Currency Notes, American Express Travellers Cheques and My Global Money prepaid cards in major currencies.

Outbound Holidays: Mercury Travels Leisure Holidays represent customized, premium holidays that promise unforgettable experiences. The company crafts holidays that provide extraordinary, magical and life changing experiences. It helps people create unbreakable bonds with their family thus making their life more fulfilling.

Indian Holidays: Mercury Travels is India's leading independent tour operator and has played a pioneering role in the development and promotion of tourism to India. The company customizes holidays for domestic travelers and tourists travelling into India, in addition to handling the ground operations for individuals, groups and charters.

Travel Insurance: The company has tie ups with Insurance Companies for providing instant travel insurance for overseas travel.


 
Our People
We are proud of our people - proud of their ability, commitment and service orientation. Mercury Travels has around 300 employees who are skilled in the travel business. As members of the extended Oberoi Hotel family, our people have been indoctrinated in the service quality mindset and the organization is one of the best customer service oriented companies in the travel services domain. The company enjoys a reputation for providing reliable, personalized and professional travel services.

P. R. S. Oberoi, Chairman. Mr. Oberoi is an institution in the hospitality business. He commands great respect and credibility in the industry for his business acumen and vision. He is also the Chairman & Chief Executive of EIH Ltd.

Ashwini Kakkar, Executive Vice-Chairman. Mr. Kakkar has wide experience across various industries but the travel business is his primary passion. He has been conferred with numerous awards by travel trade organisations. He was bestowed the ''Ordre National du Merite'' by the French Government in 2007, in recognition of his contribution to promoting Indo-French relations. He is also the Chairman of VIA Ltd, a leading player in the mobile ticketing and e-travel space.

Aashutosh Akshikar, President & Chief Executive Officer. He has an MBA in Business Management, and has spent 16 years with Thomas Cook India, leading the companies' foreign exchange operations and travel businesses. In addition to his responsibilities in India he completed various business projects in Japan, Germany and Mauritius.

Ajay Bhatia, Vice President & Chief Operating Officer. A post graduate in Sales & Marketing from New Delhi University, Ajay has about 23 years of experience in the Foreign Exchange business at Thomas Cook India, managing over 400 employees across 50 branches.

Nancy Castelino, Vice President - Marketing & HR. A post graduate in Marketing Management, Nancy brings over 16 years of experience across the services, FMCG and durables industries. She has handled the marketing and product management functions at Thomas Cook India, Gufic Ltd and Aristocrat Marketing Ltd.


 
Corporate Practices
Corporate Governance practices, Internal Control Systems and Anti-Money Laundering Policy are some of the ongoing practices within Mercury Travels.

The company has implemented the principles of good Corporate Governance by adopting standard Corporate Governance practices through continuous improvement of internal systems to ensure customer satisfaction.

At Mercury Travels, Internal Control Systems that include Operational, Financial and Legal systems have been integrated to ensure that the Company meets its business objectives. These systems are continuously monitored, reviewed and modified when necessary for better efficiency and effectiveness.

The Company has implemented Anti-Money Laundering Policy which provides detailed guidelines and procedures to be followed whilst undertaking foreign exchange and travel transactions.


 
Associate Company
Mercury Himalayan Explorations Ltd (MHE) is an associate company that specializes in adventure holidays. The company was founded in 1982 as a joint venture between Mercury Travels Ltd and the legendary Indian mountaineer of Everest fame, Col. N. Kumar. MHE offers the largest trekking and adventure travel network in the Indian sub-continent. From Ladakh trekking to high altitude safaris, from Himalayan mountaineering expeditions to white water rafting down the Holy Ganges, MHE specializes in a variety of adventure sports in India.

EIH Ltd. is an associate company and a shareholder of Mercury Travels Ltd. EIH Ltd owns or manages hotels and luxury cruisers across five countries under the 'Oberoi Hotels & Resorts' and the 'Trident' brands. Internationally recognized for all-round excellence and unparalleled levels of service, Oberoi Hotels & Resorts have received innumerable awards and accolades. Trident Hotels are superior first class international hotels with contemporary facilities offering quality and value.